New Office Protocols at Garland K. Davis, DDS Family Dentistry

Dr. Garland K. Davis • June 16, 2020

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visit to our office. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and we’ve always followed the strict guidelines set forth by the Occupational Safety and Health Organization (OSHA).

You may see some changes when it's time for your next appointment. We've made these changes to help protect our patients and staff during these new times.

BEFORE YOUR APPOINTMENT

New Arrival Protocal

Pre- screening questions. You will be asked some health questions over the phone and you will be asked those same questions again when you arrive at the office. You will also be required to fill out a new form called “COVID-19 SCREENING & CONSENT”.

Digital Forms. We no longer offer paper forms. All forms are sent to the patient electronically. There is nothing to print out. Once you complete the form it will be sent back to us electronically. If you are a new patient or existing patient that needs to fill out your new patient forms, update your medical history, or give us your new insurance information, you will now be required to do so electronically. All form links will be sent to you via email or via text.

All paperwork MUST be received before you come into the office.

We know this may be a challenge for some patients who are not technologically advanced, but it is an easy process that we are more than happy to assist you with should you run into trouble.

Contact Us And Get Started Today!

BOOK AN APPOINTMENT

NEW CHECK-IN PROCESS

Social Distancing & Minimum Contact Procedure

Appointment Check In . To minimize the amount of foot traffic in the office and ensure we adhere to the new social distancing guidelines of patients and staff, patients are now required to check-in while in the car. We no longer have an open waiting room. When you arrive for your appointment, please call our office to let us know you are here. We will then advise you to either come in or wait while we prepare your room.

Parent/Guardian & Minor Check In. If you have a minor being seen for treatment, you will be asked to wait in the car while your child is being treated. An associate will meet you at the door to escort your child inside. In the event your child is too small to be seen without you, you will be required to follow all new guidelines in place for patients.

Patients are required to wear a mask when entering the office.

Sanitation. We have hand sanitizer that you will be asked to use when you enter the office and a front desk associate will use a no-touch forehead thermometer to check your temperature.

ADDITIONAL CHANGES

New Patient Safety Measures

Closed waiting area. You will see that our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect

Limited Appointments. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

Space between patients. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

RE-OPENING SCHEDULING

Servicing Our Patients Efficiently & Safely

Remainder of May
We will schedule emergency and urgent care appointments only

June
We will add Perio (patients with gum disease) back to the schedule

July
Regular cleanings, deliveries, orthodontic appointments and cosmetic procedures will be added

We look forward to seeing you again and are happy to answer any questions you may have about the steps we have taken to keep you, and every patient, safe in our practice. We thank you in advance for your understanding and patience. We will do our best to service all our patience in a timely fashion. Please be advised we still have limited staff and changed hours.

To make an appointment you can call us at 301-490-2900 , email us at doctor@garlanddavisdds.com , book an appointment online or request an appointment through your patient portal.

New (Temporary) Hours Of Operations

Monday 9:00AM - 3:00PM
Tuesday 9:00AM - 3:00PM
Wednesday 9:00AM - 3:00PM
Thursday 9:00AM - 3:00PM
Friday, Saturday, Sunday - CLOSED